Creating Meaningful Relationships Through Objective Solutions

Embel Assist implements solutions that turn disconnected engagement into whole-person conversations.

Powered by real-time data, automation, and a tech-neutral approach, we help organizations orchestrate communication across every stage of a person’s health journey.

Trusted by world’s biggest brands in the health sector:

Put People Back at the Center of Healthcare

Healthcare isn’t failing because of a lack of investment or effort. It’s strained by fragmentation and complexity, optimized for transactions instead of people. The result is predictable: confusion, disengagement, and care experiences that feel impersonal.

This can be corrected.

Embel Assist serves as a guided partner and advisor to health plans, health systems, and self-insured employers. We bring clarity and structure to how organizations communicate, helping teams deliver the right message at the right time across every stage of health.

Real progress comes from intentional choices. We work alongside teams ready to make them.

Let’s get to work.

Introducing HealthVia℠

A Smarter Way to Engage the Whole Person

HealthVia℠ is a whole-person communication framework that helps organizations engage people with greater intention and relevance. By combining dynamic personas, tailored journeys, and digital-first outreach, it guides who to reach, when to engage, and what comes next.

The result is fewer gaps in care, less operational strain, and stronger connections between individuals and the teams supporting their health.

How We Help

Value Resourcing:

Enhancing Teams Across Industries

Matching: Leveraging industry expertise and detailed vetting to align organizations with highly skilled professionals for critical roles.

Onboarding: Pre-boarding and onboarding streamline processes to reduce downtime and ensure immediate contributions.

Monitoring: Continuously evaluating performance ensures resources are effectively utilized, meet expectations, and drive sustained improvements.

Capabilities Designed to Strengthen Engagement

Persona Stratification

Advanced data analytics flag risks early, like identifying pre-diabetes trends.

Data-driven insights identify risks early, enabling proactive, personalized outreach—like catching heart disease risks in individuals who skip check-ups.

Triggered Next-Best Actions

Predictive analytics trigger timely actions, like prompting a hypertensive individuals to schedule a check-up.

Predictive models trigger timely actions, like scheduling post-op follow-ups to prevent complications. Automated outreach across portals, apps, EHRs, and SMS closes care gaps.

Sustained Relationships

Secure SMS and app alerts keep post-op patients engaged, while real-time notifications flag missed follow-ups or symptoms.

Automated messaging keeps individuals engaged with reminders and check-ins on their preferred channels—ensuring ongoing support without unnecessary office visits.

Adherence Without Friction

AI-powered voice assistants check in with individuals, asking about missed doses and offering personalized support.

Smart reminders and behavioral insights make adherence effortless—like voice alerts helping elderly populations stay on track with medications.

Touchpoint Orchestration

Deliver a hyper-personalized health journey with automated check-ins, reminders, and follow-ups tailored to each individual’s needs across SMS, apps, and portals.

Automated workflows sync interactions across touchpoints, ensuring seamless, personalized engagement at every stage of their health journey.

Actionable Insights & Optimization

Data-driven insights uncover care gaps, assess SDoH impact, and optimize STAR ratings to improve equity and outcomes.

Data-driven strategies identify engagement gaps and health disparities, enabling targeted outreach that improves access, equity, and STAR performance.

Why We Are Different

Hyper-specialized on health sector

  • Decades of experience working with healthcare organizations.
  • Proven ability to help healthcare organizations tackle strategic and data-driven challenges.
  • Using real-time data to assess engagement gaps and optimize outreach across the care continuum.

Client-centered approach

  • Optimize existing resources and capabilities to maximize their potential.
  • Guide technology selection with a client-first, whole-person perspective.
  • Building adaptable frameworks to integrate with any EHR, CRM, or communication platform

“Tactical” strategy driving value

  • Consolidate healthcare touchpoints using tech-neutral, seamless platforms.
  • Support outreach and operations with adaptable, scalable communication.
  • Integrate critical data for consistent, enterprise-wide communication.

How do you measure up?

Discover how prepared you are to deliver exceptional health outcomes. Take our Health Engagement Maturity Index assessment to evaluate your strategies, capabilities, processes, and organizational alignment for a total consumer experience. It’s free, no strings attached…give it try and start using your score to drive change today.

Case Studies

Consulting

Consulting

Health Plan

How a large national health plan leveraged integrated capabilities to increase Medicaid enrollment by over 17%.

Value Resourcing

Testimonials