Creating Meaningful Relationships

Health is not episodic. it’s a lifelong conversation.

Embel Assist helps organizations create timely and relevant communication through automation and real-time data. Our framework built on data enablement prediction orchestration and measurement strengthens every relationship by delivering consistent connection from prevention to long-term care.

Trusted by world’s biggest brands in the health sector:

It’s Time to Build Healthcare Around the People It Serves

Healthcare is at a breaking point. It is often fragmented, impersonal, and weighed down by complexity that keeps people from the care they truly need. Even with the best intentions, patients and members are left navigating systems that feel transactional instead of relational. Too often, care becomes about dollars instead of people.

It does not have to be this way.

At Embel Assist, we help health plans, health systems and self- insured employers move beyond transactional engagement towards lifelong relationships built on personalized, timely communication that follows the whole person—through every stage of health. From staying well to managing chronic conditions and recovering from setbacks, we ensure communication is always timely, tailored, and anchored in trust.

But we also recognize this transformation isn’t something we can do alone. Fixing healthcare requires all of us — working together to shift the focus from the business of care to the humanity of health. We’re energized by the opportunity to play our part, and honored to walk alongside those who share this vision for a better, more connected future.

Let’s get to work on what matters most.

Introducing HealthVia™

A Smarter Way to Engage the Whole Person

We combine dynamic personas, tailored journeys, and digital-first outreach to help organizations connect with people in more intentional and responsive ways. This approach is powered by four core pillars: data enablement, predictive modeling, automated orchestration, and real-time measurement. These capabilities work together to guide who to reach, when to engage, and how to adapt over time.

The result is fewer gaps in care, less strain on organizations, and stronger relationships between individuals and the people supporting their health.

How We Help

Value Resourcing:

Enhancing Teams Across Industries

Matching: Leveraging industry expertise and detailed vetting to align organizations with highly skilled professionals for critical roles.

Onboarding: Pre-boarding and onboarding streamline processes to reduce downtime and ensure immediate contributions.

Monitoring: Continuously evaluating performance ensures resources are effectively utilized, meet expectations, and drive sustained improvements.

Capabilities Designed to Strengthen Engagement

Persona Stratification

Advanced data analytics flag risks early, like identifying pre-diabetes trends.

Data-driven insights identify risks early, enabling proactive, personalized outreach—like catching heart disease risks in individuals who skip check-ups.

Triggered Next-Best Actions

Predictive analytics trigger timely actions, like prompting a hypertensive individuals to schedule a check-up.

Predictive models trigger timely actions, like scheduling post-op follow-ups to prevent complications. Automated outreach across portals, apps, EHRs, and SMS closes care gaps.

Sustained Relationships

Secure SMS and app alerts keep post-op patients engaged, while real-time notifications flag missed follow-ups or symptoms.

Automated messaging keeps individuals engaged with reminders and check-ins on their preferred channels—ensuring ongoing support without unnecessary office visits.

Adherence Without Friction

AI-powered voice assistants check in with individuals, asking about missed doses and offering personalized support.

Smart reminders and behavioral insights make adherence effortless—like voice alerts helping elderly populations stay on track with medications.

Touchpoint Orchestration

Deliver a hyper-personalized health journey with automated check-ins, reminders, and follow-ups tailored to each individual’s needs across SMS, apps, and portals.

Automated workflows sync interactions across touchpoints, ensuring seamless, personalized engagement at every stage of their health journey.

Actionable Insights & Optimization

Data-driven insights uncover care gaps, assess SDoH impact, and optimize STAR ratings to improve equity and outcomes.

Data-driven strategies identify engagement gaps and health disparities, enabling targeted outreach that improves access, equity, and STAR performance.

Why We Are Different

Hyper-specialized on health sector

  • Decades of experience working with healthcare organizations.
  • Proven ability to help healthcare organizations tackle strategic and data-driven challenges.
  • Using real-time data to assess engagement gaps and optimize outreach across the care continuum.

Client-centered approach

  • Optimize existing resources and capabilities to maximize their potential.
  • Guide technology selection with a client-first, whole-person perspective.
  • Building adaptable frameworks to integrate with any EHR, CRM, or communication platform

“Tactical” strategy driving value

  • Consolidate healthcare touchpoints using tech-neutral, seamless platforms.
  • Support outreach and operations with adaptable, scalable communication.
  • Integrate critical data for consistent, enterprise-wide communication.

How do you measure up?

Discover how prepared you are to deliver exceptional health outcomes. Take our Health Engagement Maturity Index assessment to evaluate your strategies, capabilities, processes, and organizational alignment for a total consumer experience. It’s free, no strings attached…give it try and start using your score to drive change today.

Case Studies

Consulting

Consulting

Health Plan

How a large national health plan leveraged integrated capabilities to increase Medicaid enrollment by over 17%.

Value Resourcing

Testimonials