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Trusted by world’s biggest brands in the health sector:

Introducing HealthVia™

HealthVia™ helps you connect with patients and members through real-time data, dynamic personas, and timely, personalized touchpoints.

One framework. Every journey. Personally delivered.

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How we can help.

Consulting:

Transforming Healthcare Communication

Self-Insured Employers: Support benefits teams with precise outreach that improves member experience, drives down healthcare spend, and increases retention.

Providers: Align outreach with clinical workflows to reduce gaps in care, increase patient follow-through, and ease care team workloads.

Health Plans: Boost STAR performance, improve member activation, and deliver guided journeys across all lines of business without adding complexity.

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Value Resourcing:

Enhancing Teams Across Industries

Matching: Leveraging industry expertise and detailed vetting to align organizations with highly skilled professionals for critical roles.

Onboarding: Pre-boarding and onboarding streamline processes to reduce downtime and ensure immediate contributions.

Monitoring: Continuously evaluating performance ensures resources are effectively utilized, meet expectations, and drive sustained improvements.

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Services Driving Engagement

Smart Patient Personas

Advanced patient data analytics flag risks early, like identifying pre-diabetes trends.

Data-driven insights identify risks early, enabling proactive, personalized outreach—like catching heart disease risks in patients who skip check-ups.

Triggered Next-Best Actions

Predictive analytics trigger timely actions, like prompting a hypertensive patient to schedule a check-up.

Predictive models trigger timely actions, like scheduling post-op follow-ups to prevent complications. Automated outreach across portals, apps, EHRs, and SMS closes care gaps.

Ongoing Patient Connection

Secure SMS and app alerts keep post-op patients engaged, while real-time notifications flag missed follow-ups or symptoms.

Automated messaging keeps patients engaged with reminders and check-ins on their preferred channels—ensuring ongoing support without unnecessary office visits.

Adherence Without Friction

AI-powered voice assistants check in with patients, asking about missed doses and offering personalized support.

Smart reminders and behavioral insights make adherence effortless—like voice alerts helping elderly patients stay on track with medications.

Touchpoint Orchestration

Deliver a hyper-personalized care journey with automated check-ins, reminders, and follow-ups tailored to each patient’s needs across SMS, apps, and portals.

Automated workflows sync patient interactions across touchpoints, ensuring seamless, personalized engagement at every stage of their care journey.

Actionable Insights & Optimization

Data-driven insights uncover care gaps, assess SDoH impact, and optimize STAR ratings to improve equity and outcomes.

Data-driven strategies identify engagement gaps and health disparities, enabling targeted outreach that improves access, equity, and STAR performance.

Why we are different.

Hyper-specialized on health sector.

  • Decades of experience working with healthcare organizations.
  • Proven ability to help healthcare organizations tackle strategic and data-driven challenges.
  • Using real-time data to assess engagement gaps and optimize outreach across the care continuum.

Client-centered approach.

  • Optimize existing resources and capabilities to maximize their potential.
  • Guide technology selection with a client-first, whole-person perspective.
  • Building adaptable frameworks to integrate with any EHR, CRM, or communication platform

“Tactical” strategy driving value.

  • Consolidate healthcare touchpoints using tech-neutral, seamless platforms.
  • Support outreach and operations with adaptable, scalable communication.
  • Integrate critical data for consistent, enterprise-wide communication.

Comprehensive approach with your best interest in mind.

Proactive, digital-first outreach ensures patients receive the right information, support, and next-best actions—whether in prevention, active care, or post-care recovery.

Data-Driven Architecture

  • Centralize patient data for a 360-degree view.
  • Enable real-time access and ensure interoperability.
  • Automate quality checks with AI for reliable insights.

Predictive Insights

  •  Identify at-risk patients with predictive modeling and trend analysis, focusing on a segment of one.
  • Generate health alerts and prioritize engagement using real-time data.
  • Detect population patterns through automated clustering and machine learning.

Insights In Action

  • Deliver AI-driven campaigns tailored to patient conditions with precision insights.
  • Automate messaging across preferred channels.
  • Recommend content based on patient data and feedback.

Performance Analysis

  • Track KPIs with real-time AI-powered dashboards.
  • Assess ROI on health outcomes using analytics.
  • Benchmark and refine strategies with AI insights.

How do you measure up?

Discover how prepared you are to deliver exceptional health outcomes. Take our Health Engagement Maturity Index assessment to evaluate your strategies, capabilities, processes, and organizational alignment for a total consumer experience. It’s free, no strings attached…give it try and start using your score to drive change today.

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Case Studies

Consulting

Consulting

Health Plan

How a large national health plan leveraged integrated capabilities to increase Medicaid enrollment by over 17%.

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Value Resourcing

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Testimonials

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