Embel Assist Invites You to Learn More About CECMI!
Providing relevant and timely customer experiences requires modern, integrated, and scalable engagement platforms.
The Customer Engagement Capability Maturity Index “CECMI”
This 15-question assessment will focus on understanding your organization’s consumer engagement platform capabilities and the necessary strategy to leverage them fully. Focus areas will be Data Enablement, Analytics, Marketing Technology, and Reporting.
At the end of the assessment, we will provide you with a ‘CECMI’ score for the overall evaluation, and a ‘CECMI’ score for each capability area with a brief synopsis based on our extensive experience building these platforms for numerous organizations.
What’s Your Organization’s CECMI Score?