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HealthVia℠

One Coordinated Experience.

HealthVia℠ brings messages, timing, and actions into alignment so people receive clear guidance and nothing gets missed.

Built on your existing systems. Guided by Embel Assist.

See how HealthVia℠ works

What Is HealthVia℠?

HealthVia℠ is a proven communication framework used by leading payers and providers to coordinate outreach and guide next steps over time. It defines how messages, timing, and actions stay aligned as situations change, reducing confusion and missed follow-through.

Discuss HealthVia℠

Watch How HealthVia℠ Works

The Four Inputs That Shape Every HealthVia℠ Journey

Stage

Where a person is in their journey at a given moment. Prevention, active treatment, recovery and transition, or long-term management.

Persona

How a person typically responds and engages. Behavioral patterns, motivation style, and readiness to act.

HVia℠ Score

A snapshot of current stability or risk. A 0–100 view that reflects resilience, engagement, and likelihood of follow-through.

Drivers

What influences action or creates friction. Factors such as missed appointments, adherence patterns, lifestyle considerations, or recent events.

Capabilities Drive Strong Relationships

Multi-Source Data Aggregation

Pulls clinical, claims, social, and behavioral data into a unified profile.

Data-driven insights identify risks early, enabling proactive, personalized outreach—like catching heart disease risks in individuals who skip check-ups.

Clinical Drivers and Behavior Tags

Maps conditions, treatments, and behavior patterns to guide timing, channel, and messaging.

Next Best Action Logic

Applies business rules and signals to prioritize the next step for better health outcomes.

Dynamic Health Stage Alignment

Tracks movement through prevention, in-care, post-care, and chronic support pathways.

Live Intervention Triggers

Identifies missed actions, rising risks, or new events and prompts immediate targeted responses.

Adherence Visibility

Measures impact by tracking outcomes like closed care gaps, adherence, and risk improvement.

Key Sectors We Help

Health Systems

HealthVia℠ aligns outreach with clinical events, improves follow-through, reduces readmissions, and supports consistent communication across all points in the health journey.

Health System Support

Health Plans

HealthVia℠ activates care programs with precision, guides timely outreach, reduces churn, and delivers measurable improvement across the full member population.

Health Plan Support

Self-Insured Employers

HealthVia℠ increases benefit engagement, supports wellness goals, reduces avoidable cost, and delivers tailored outreach that adapts to workforce needs.

Self-Insured Support

HealthVia℠ by the Numbers

0%

Engagement aligned to current care phase within 30 days

0%

Increase in preventive touches vs. baseline campaigns

0%

Members responded to care-phase messages within 2 weeks

0%

Reduction in delayed or missed post-care follow-up outreach

0%

Of organizations improved visibility into member journey transitions

0

Reported better coordination through HealthVia℠ governance

*Performance projections based on the anticipated use of the HealthVia℠ model.

Let’s activate your framework strategy today!

Getting started doesn’t have to be hard. HealthVia℠ makes the path clear—and once we begin, results build fast.

Step 1

Take Our Healthcare Engagement Maturity Assessment

Step 2

Access Your Results

Step 3

Depending on where you are at, we can assist.

  • Starting from scratch – create a roadmap
  • Rescue existing strategic and implementation efforts
  • Subject matter expert resources to fill gaps on current project(s)
  • Provide strategic oversight and governance

Testimonials