HealthVia™

Strategic Communication for the Journey of Health

Create stronger relationships by personalizing communication to each person’s needs and timing. Help people make informed decisions, take action, and stay engaged at every stage of their health journey.

What Is HealthVia™?

A Communication Framework Built for the Journey of Health

HealthVia isn’t a product. It is a dynamic framework designed to help healthcare teams deliver purposeful communication aligned to identity, context, and intent. Every message is structured to match the person, the moment, and the next best action across every step of the journey of health.

How HealthVia™ Powers Engagement at Every Stage of Health

HealthVia structures communication using behavioral insight, defined personas, and contextual rules that evolve with each individual’s journey of health. Every message is shaped by strategy and delivered with consistency.

The result is not just improved communication, but the foundation for real relationships built on trust and relevance.

Strategic Capabilities Enabled Through HealthVia™

Multi-Source Data Aggregation

Pulls clinical, claims, social, and behavioral data into a unified, working patient profile.

Data-driven insights identify risks early, enabling proactive, personalized outreach—like catching heart disease risks in patients who skip check-ups.

Clinical Drivers and Behavior Tags

Maps conditions, treatments, and behavior patterns to guide timing, channel, and messaging.

Next Best Action Logic

Applies business rules and patient signals to prioritize the next step for better health outcomes.

Dynamic Health Stage Alignment

Tracks patient movement through prevention, in-care, post-care, and chronic support pathways.

Live Intervention Triggers

Identifies missed actions, rising risks, or new events and prompts immediate targeted responses.

Adherence Visibility

Measures impact by tracking outcomes like closed care gaps, adherence, and risk improvement.

Why We Built HealthVia™

Proven Strategies You Can Build On

  • Built from decades of healthcare strategy, outreach, and operational experience.
  • Focused on solving real challenges, not chasing trends.
  • Designed to give healthcare teams a stronger starting point without recreating from scratch.

A Smarter Starting Point for Health Teams

  • Combines best practices, frameworks, and outreach models into a ready foundation.
  • Fits existing systems and workflows without disruption or added burden.
  • Helps teams move faster, with more confidence and less rework.

A Framework That Grows With You

  • Adapts as patient needs and organizational goals change over time.
  • Strengthens outreach across prevention, in-care, post-care, and long-term support stages.
  • Built for lasting outcomes and continuous improvement, not quick fixes.

HealthVia by the Numbers

Metrics Across the Care Continuum:

0%

Engagement aligned to current care phase within 30 days

0%

Increase in preventive touches vs. baseline campaigns

0%

Members responded to care-phase messages within 2 weeks

0%

Reduction in delayed or missed post-care follow-up outreach

0%

Of organizations improved visibility into member journey transitions

0

Reported better coordination through HealthVia governance

*Performance projections based on the anticipated use of the HealthVia model.

Let’s activate your framework strategy today!

Getting started doesn’t have to be hard. HealthVia makes the path clear—and once we begin, results build fast.

Step 1

Take Our Healthcare Engagement Maturity Assessment

Step 2

Access Your Results

Step 3

Depending on where you are at, we can assist.

  • Starting from scratch – create a roadmap
  • Rescue existing strategic and implementation efforts
  • Subject matter expert resources to fill gaps on current project(s)
  • Provide strategic oversight and governance

Case Studies

Consulting

Health Plan

How a large national health plan leveraged integrated capabilities to increase Medicaid enrollment by over 17%.

Consulting

Care Delivery Organization

Discover how a regional care delivery organization revolutionized patient engagement to achieve ambitious goals over the next 3 years.

Testimonials