We help healthcare organizations create real connection, not through guesswork, but through business rules, segmentation, and behavioral logic that make every message feel direct, timely, and relevant. With decades of experience inside health plans, health systems, and self- insured employers, we build the operational infrastructure that lets your strategy come to life.
We apply core pillars including Data Enablement, Prediction, Orchestration, and Measurement to shape communication strategies that strengthen relationships and support lasting outcomes for patients, members, and the teams who serve them. These are not just concepts. They are the foundation we have used for years to build systems that connect at scale and adapt in real time.
We operate across health plans, health systems, pharmaceuticals, PBMs, and life sciences. Within each sector, we focus on core domains including Data Enablement, Prediction, Orchestration, and Measurement.
Our work combines targeted communication strategies with structured implementation, technology alignment, and coordinated support to deliver outcomes that scale and sustain.
HealthVia is not an app. It is a customizable framework designed to strengthen patient, member and employee engagement across the entire care journey. It is built on five core pillars: Strategic Approach, Data Enablement, Predictive Design, Flow Orchestration, and Outcome Metrics. HealthVia delivers structure, guidance, and measurable impact to unify communication and improve results.
HealthVia works with your existing systems. It overlays your current infrastructure and brings consistency to fragmented outreach efforts. Whether you implement the full framework or select à la carte components, HealthVia adapts to your organization’s goals, scale, and existing tools.
Data doesn’t drive outcomes until it’s connected.
HealthVia syncs with the systems you already use to gather clinical data, SDOH, and demographics. A proprietary WellScore ranks individuals based on readiness and risk, then assigns each to a behavioral persona to guide message tone, urgency, and timing. Smart outreach launches through the right channels and adapts automatically as individuals engage, ensuring the communication stays personal and aligned with real-time needs.
Every message is purposeful. Every interaction moves the needle.
Align outreach with clinical events, improve follow-through, reduce readmissions, and support consistent communication across all points in the care experience.
Deliver proactive, data-informed outreach that improves satisfaction, supports quality performance, and reduces churn by keeping members closely connected to their care.
Send timely outreach that boosts benefit use, supports wellness goals, and links communication to workforce health and cost control.
How a large national health plan leveraged integrated capabilities to increase Medicaid enrollment by over 17%.
Discover how a regional care delivery organization revolutionized patient engagement to achieve ambitious goals over the next 3 years.
How a large national health services organization increased program enrollment by over 200%.
Getting started doesn’t have to be hard. HealthVia makes the path clear—and once we begin, results build fast.
