HealthVia™

Stronger Relationships Begin with Smarter Communication

HealthVia™ transforms the way people connect to their health by aligning outreach to individual needs, clinical moments, and life stages. It doesn’t just personalize communication — it makes it purposeful, timely, and scalable.

The result is real follow-through, fewer gaps, and lasting relationships that drive better outcomes across the entire health journey.

Disconnected Communication Is Holding Healthcare Back

People miss the support they need. Programs go unused. Teams spend time reacting instead of reaching out proactively. Whether you’re guiding a patient, engaging a member, or supporting an employee, outreach often comes too late, in the wrong format, or not at all.

The result is low participation, rising costs, and missed opportunities to improve health and build trust.

HealthVia™ changes this.

It delivers a connected approach to engagement, built around how people actually move through health. HealthVia™ provides smarter outreach, dynamic experiences, and coordinated activation powered by data enablement, prediction, orchestration, and measurement within a flexible, scalable framework.

This is Health Via Stronger relationships.

What Is HealthVia™?

A Smarter Approach to the Journey of Health

HealthVia™ is a flexible model built to strengthen the relationship between people and their health. It uses current data to identify what matters most, sends timely messages, and adapts as needs change. The result is stronger follow-through, better outcomes, and a more connected experience across health systems, plans, and employers.

Every touchpoint feels intentional and personal, even when delivered at scale.

Powering Engagement at Every Stage of Health

HealthVia structures communication using behavioral insight, defined personas, and contextual rules that evolve with each individual’s journey of health. Every message is shaped by strategy and delivered with consistency.

The result is not just improved communication, but the foundation for real relationships built on trust and relevance.

Strategic Capabilities

Multi-Source Data Aggregation

Pulls clinical, claims, social, and behavioral data into a unified profile.

Data-driven insights identify risks early, enabling proactive, personalized outreach—like catching heart disease risks in patients who skip check-ups.

Clinical Drivers and Behavior Tags

Maps conditions, treatments, and behavior patterns to guide timing, channel, and messaging.

Next Best Action Logic

Applies business rules and signals to prioritize the next step for better health outcomes.

Dynamic Health Stage Alignment

Tracks movement through prevention, in-care, post-care, and chronic support pathways.

Live Intervention Triggers

Identifies missed actions, rising risks, or new events and prompts immediate targeted responses.

Adherence Visibility

Measures impact by tracking outcomes like closed care gaps, adherence, and risk improvement.

Key Sectors We Help

Health Systems

HealthVia™ aligns outreach with clinical events, improves follow-through, reduces readmissions, and supports consistent communication across all points in the health journey.

HealthVia™ activates care programs with precision, guides timely outreach, reduces churn, and delivers measurable improvement across the full member population.

HealthVia™ increases benefit engagement, supports wellness goals, reduces avoidable cost, and delivers tailored outreach that adapts to workforce needs.

HealthVia by the Numbers

0%

Engagement aligned to current care phase within 30 days

0%

Increase in preventive touches vs. baseline campaigns

0%

Members responded to care-phase messages within 2 weeks

0%

Reduction in delayed or missed post-care follow-up outreach

0%

Of organizations improved visibility into member journey transitions

0

Reported better coordination through HealthVia governance

*Performance projections based on the anticipated use of the HealthVia model.

Let’s activate your framework strategy today!

Getting started doesn’t have to be hard. HealthVia makes the path clear—and once we begin, results build fast.

Step 1

Take Our Healthcare Engagement Maturity Assessment

Step 2

Access Your Results

Step 3

Depending on where you are at, we can assist.

  • Starting from scratch – create a roadmap
  • Rescue existing strategic and implementation efforts
  • Subject matter expert resources to fill gaps on current project(s)
  • Provide strategic oversight and governance

Testimonials