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Connected Support at Every Stage of the Patient Journey

How We Make a Difference

Redefining the Provider Advantage

Equip care teams to deliver precise, scalable outreach that connects patients and drives outcomes.

Experience

Personalize outreach using behavior, literacy, and health indicators.

Match patients to care phases with dynamic, persona-based triggers.

Engage consistently across digital channels with timing that aligns.

Savings

Eliminate repetitive tasks with automated, rules-based workflows.

Lower unnecessary utilization by targeting rising-risk patients.

Free up care teams by reducing manual follow-up and outreach.

Leverage

Strengthen quality metrics through focused, timely interventions.

Drive value-based performance with data-backed patient actions.

Surface trends that optimize staffing, planning, and strategy.

Powering smarter care journeys by connecting clinical, claims, and community data

Learn More About HealthVia™

How HealthVia™ Drives Results for Providers.

Patient Care Advancement

Deliver quality care using real-time insights and tailored outreach across each stage of the patient journey.

  • Guide patient journeys with real-time health and behavior data.
  • Deliver timely touchpoints based on care stage and priorities.
  • Improve care outcomes with data-backed decision support tools.

Dynamic Care Plans

Align digital outreach with patient conditions, stages of care, and health behavior for stronger follow-through.

  • Match care plans to dynamic health risk and engagement trends.
  • Adapt outreach cadence to reflect patient digital behavior.
  • Align communication style to language, literacy, and access.

Reducing Clinical Overload

Ease daily demands with smart automation, routing only complex cases to hands-on clinical support.

  • Automate basic outreach to reduce manual provider workload.
  • Route complex cases for direct clinical team intervention.
  • Reduce backlogs by eliminating redundant follow-up steps.

Strengthening Care Collaboration

Give providers real-time access to engagement signals, risk flags, and next best actions in their workflows.

  • Surface next steps within provider tools and daily systems.
  • Sync outreach data with EMR for holistic patient visibility.
  • Flag risk and adherence gaps during point-of-care delivery.

Boosting Patient Activation

Drive consistent participation in care plans with timely nudges and health education tailored by persona.

  • Engage with nudges tailored to patient goals and conditions.
  • Track response patterns to optimize engagement cadence.
  • Reinforce follow-through with care-specific education assets.

Elevating Care and Revenue

Improve documentation, reduce readmissions, and hit performance targets across value-based initiatives.

  • Increase plan adherence to reduce long-term patient costs.
  • Improve quality measures through targeted interactions.
  • Optimize reimbursement with smarter outreach reporting.

Measured Gains for Clinical Teams.

0%

Increase in outreach response rates using persona-aligned communication

0%

Quicker care plan starts via smart patient segmentation

0%

Reduction in manual escalations due to real-time AI-driven routing

0%

Decrease in manual workload for care teams via workflow automation

0%

Time saved weekly by automating routine outreach

0

Patients contacted within 24 hrs using AI workflows

* When scope and objectives are maintained throughout project.

Testimonials

Use Case Library

Consulting

Health Plan

How a large national health plan leveraged integrated capabilities to increase Medicaid enrollment by over 17%.

Consulting

Care Delivery Organization

Discover how a regional care delivery organization revolutionized patient engagement to achieve ambitious goals over the next 3 years.

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